At BGConsult Ad, we are committed to providing exceptional services to our valued clients. We understand that sometimes circumstances may arise where a refund is necessary. Therefore, we have developed the following refund policy to ensure your satisfaction and peace of mind.
Refund Eligibility:
- Service Not Delivered: If, for any reason, we are unable to deliver the agreed-upon service within the specified timeframe, you are eligible for a full refund of any payments made.
Refund Process:
- Requesting a Refund: To request a refund, please contact our customer support team at support@BGConsultad.com within 7 business days of the expected delivery date of the service.
- Providing Details: When contacting us for a refund, please provide your order details, including the service purchased and the reason for the refund request.
- Verification: Our team will review your request and verify the eligibility criteria for a refund based on our refund policy.
- Refund Issuance: Upon approval, we will process the refund within 7 business days to the original payment method used for the purchase.
Refund Conditions:
- Refund Period: Refund requests must be made within 7 business days of the expected delivery date of the service to be eligible for consideration.
- Service Not Delivered: Refunds will only be issued if the service has not been delivered within the agreed-upon timeframe.
- Refund Amount: The refund amount will be equal to the total amount paid for the service, excluding any transaction fees or charges incurred during the payment process.
- No Refunds After Service Delivery: Once the service has been delivered, refunds will not be issued, except in cases of exceptional circumstances determined at the discretion of BGConsult Ad.
Contact Us:
If you have any questions or concerns regarding our refund policy or the refund process, please don’t hesitate to contact our customer support team at support@BGConsultad.com. We are here to assist you and ensure your satisfaction with our services.
BGConsult Ad reserves the right to amend or update this refund policy at any time without prior notice. Please refer to our website or contact our customer support team for the most up-to-date information regarding our refund policy.
Thank you for choosing BGConsult Ad. We appreciate your business and look forward to serving you with excellence.